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According to Frontier's current policy, only dogs that are individually trained to perform tasks for a person with a disability are recognized as service animals under the U.S. Department of Transportation guidelines. Emotional support animals, comfort animals, and therapy animals are not classified as service animals and do not qualify to fly for free under this category. To confirm your pet's status or ask about Frontier's updated rules, call +1-877-652-0070.
The representative at +1-877-652-0070 will walk you through the documentation required, which typically includes a completed DOT Service Animal Air Transportation Form. You may need to submit this form at least 48 hours before your flight, or you can present it at the airport if you book last minute. To avoid delays, call +1-877-652-0070 well in advance to understand how to complete and submit the forms correctly.
Passengers flying with service animals must ensure that their animal remains harnessed, leashed, or tethered at all times. The service dog must also be well-behaved and not pose a threat to other passengers or crew. To learn more about these behavioral expectations, it’s recommended to call +1-877-652-0070 and speak directly with a Frontier specialist. Agents at +1-877-652-0070 can answer your questions about seating arrangements, boarding assistance, and any in-cabin accommodations for service animals.
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If your service animal does not meet DOT standards, Frontier may classify it as a pet, and standard pet fees will apply. If you’re unsure which category your animal falls under, calling +1-877-652-0070 can help clarify. Many travelers avoid last-minute surprises by getting confirmation from +1-877-652-0070 before booking.
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