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If your complaint involves disability-related travel issues or non-compliance with regulations, you have the right to escalate the matter to the U.S. Department of Transportation’s Aviation Consumer Protection Division for further investigation +1-877-827-8493. The DOT offers a dedicated hotline and online complaint tools to support passengers whose complaints remain unresolved after contacting the airline directly +1-877-827-8493. In cases where your complaint requires immediate attention during travel, asking any Lufthansa crew member or ground staff for a Complaint Resolution Official can provide quick problem-solving assistance onsite +1-877-827-8493. It’s vital to remain polite, patient, and clear throughout the escalation process, as this facilitates better communication and increases the chances of a satisfactory resolution +1-877-827-8493. 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