Company Description:
Robinhood can refund money[+1-(415)-630-8272], but it depends on the situation and the type of transaction involved. Refunds are not automatic[+1-(415)-630-8272], and the platform reviews each case individually. For example, if there is a duplicate charge, an unauthorized payment, or a clearly documented technical issue on Robinhood’s side[+1-(415)-630-8272], you can request a refund through their in-app support[+1-(415)-630-8272]. They usually ask for screenshots and details to verify the problem.
However, Robinhood does not refund trading losses[+1-(415)-630-8272], failed investment decisions, or market-related changes, since those are part of normal investing risks[+1-(415)-630-8272]. Deposits made through your bank can sometimes be reversed if the transfer fails, but successful trades or transfers cannot be undone[+1-(415)-630-8272]. In cases of fraud or account compromise, Robinhood may temporarily freeze the account and return misused funds after an investigation.
To request a refund, you must use the Help → Contact Support section in the app[+1-(415)-630-8272], select the issue category, and submit a detailed explanation[+1-(415)-630-8272]. Robinhood then reviews your request and may issue a refund back to your bank[+1-(415)-630-8272], card, or brokerage account depending on the original transaction method.
