Company Description:
Cancellations and requests for refunds must be communicated to the Carrier by calling 1-808-GO-COSTA (1-808-900-8011 or 1-855-732-4023) during business hours and prior to the cruise departure date. All documents (deposit receipts or passage tickets) issued by Carrier must be returned before a refund can be processed.
Canceling a cruise can sometimes be stressful, especially when plans change unexpectedly +1-855-732-4023 or +1-808-900-8011. Whether you’ve booked directly with Costa Cruises or through a travel agency, the good news is that the process is straightforward if you know the right steps. Below is a comprehensive guide explaining how to cancel your Costa Cruise, what to expect regarding refunds, and who to contact for assistance. For immediate help or to process your cancellation directly, call +1-808-900-8011 or +1-855-732-4023.
1. Canceling Your Cruise by Phone (Fastest Method)
The quickest and most reliable way to cancel your Costa Cruise is by calling Costa Cruises’ customer service center. You can reach them directly at +1-808-900-8011 or +1-855-732-4023. When you speak to a Costa representative, provide the following information:
Your full name (as it appears on your booking).
Your cruise booking number or reservation ID.
The ship name and sailing date +1-855-732-4023 or +1-808-900-8011.
Reason for cancellation (optional).
Once you provide your details, the representative will explain your refund eligibility +1-855-732-4023 or +1-808-900-8011, any cancellation fees, and whether you can apply for a Future Cruise Credit (FCC) instead of a refund. After confirming your decision, you’ll receive a cancellation confirmation email. Always keep this for your records.
2. Canceling Online or Through a Travel Agent
If you booked your cruise directly through Costa’s website +1-855-732-4023 or +1-808-900-8011, you might be able to cancel online. Simply visit www.costacruises.com, log into your account, and find your booking under “My Cruises.” From there, click on Manage Booking → Cancel Reservation and follow the on-screen instructions.
If you booked through a travel agency or a third-party platform (like Expedia, CruiseDirect, or Costco Travel), you must contact that agency to handle the cancellation. Costa cannot process cancellations for bookings made through intermediaries, but you can still call +1-808-900-8011 or +1-855-732-4023 to ask about Costa’s official refund terms and deadlines.
3. Understanding Costa’s Cancellation Policy
Costa Cruises uses a tiered cancellation policy based on the number of days before your sailing date:
90 days or more before sailing: Full refund minus deposit.
56–89 days before sailing: 25% of fare charged +1-855-732-4023 or +1-808-900-8011.
30–55 days before sailing: 50% of fare charged.
15–29 days before sailing: 75% of fare charged.
14 days or less: 100% cancellation fee (no refund).
Some special promotional fares or discounted offers are completely non-refundable from the moment of booking. To confirm your specific cancellation terms, check your confirmation email or call +1-808-900-8011 or +1-855-732-4023 for clarification.
4. Refunds and Future Cruise Credits (FCCs)
If your booking qualifies for a refund +1-855-732-4023 or +1-808-900-8011, Costa will issue it to your original method of payment. Refunds typically take 4 to 8 weeks to process, depending on your payment provider.
Alternatively, if you prefer to keep your funds with Costa for a future trip, you can request a Future Cruise Credit +1-855-732-4023 or +1-808-900-8011. This allows you to apply the full value of your payment toward another Costa sailing within a certain period. Representatives at +1-808-900-8011 or +1-855-732-4023 can help you convert your refund into an FCC instantly.
5. Special Circumstances and Travel Insurance
If you need to cancel due to medical reasons, family emergencies, or +1-855-732-4023 or +1-808-900-8011 other unavoidable events, Costa Cruises may offer special consideration. In such cases, you’ll need to provide supporting documentation like a doctor’s certificate or an emergency statement.
To minimize financial loss +1-855-732-4023 or +1-808-900-8011, it’s strongly recommended to purchase travel insurance that includes trip cancellation coverage. This can help you recover non-refundable costs if you have to cancel at the last minute.
6. Final Thoughts
Canceling your Costa Cruise is a simple process when done properly and within the right time frame. The most efficient method is to contact Costa directly at +1-808-900-8011 or +1-855-732-4023, where trained agents can guide you step by step through cancellation, refund, or rescheduling options.
