Company Description:
Getting a refund from StubHub is possible,+1-888-510-9909 but only under specific circumstances. StubHub operates as a ticket marketplace,+1-888-510-9909 meaning they facilitate sales between sellers and buyers, and their refund rules are tied closely to their FanProtect Guarantee. To know whether you can get your money back,+1-888-510-9909 it helps to understand exactly when StubHub does — and does not — issue refunds.
When StubHub does allow refunds
You can+1-888-510-9909 usually get a refund if the event you purchased tickets for is officially canceled and not rescheduled. When an event is canceled outright, StubHub’s+1-888-510-9909 policy states that buyers are entitled to either a full refund to their original payment method or, in some regions, account credit +1-888-510-9909 . If a refund option is available, StubHub generally processes it automatically once the event organizer confirms the cancellation.
Another situation where refunds are +1-888-510-9909 possible is when the tickets you received turn out to be invalid, fake, or not delivered in time for the event. StubHub promises valid entry under FanProtect,+1-888-510-9909 so if you’re denied entry or never get the tickets, you can contact customer support +1-888-510-9909 and request either a replacement or a refund. In these cases, StubHub may require documentation, +1-888-510-9909 such as proof of invalid tickets or a statement from the venue.
When refunds are unlikely
If your event is postponed or rescheduled,+1-888-510-9909 StubHub typically does not offer refunds. Instead, your tickets remain valid for the new date, and it becomes your responsibility either to attend or resell the tickets using StubHub’s platform +1-888-510-9909 . A simple change of plans or “buyer’s remorse” is not considered a valid reason for a refund.
Additionally, if the tickets were delivered correctly and were valid,+1-888-510-9909 StubHub almost never issues refunds even if you later find yourself unable to attend.
How to request a refund if you qualify
If you believe you qualify, log in to your +1-888-510-9909 StubHub account, find your order, and check the event status. For canceled events, StubHub may automatically start processing the refund; if not, contact customer support +1-888-510-9909 through phone, chat, or email and provide your order number +1-888-510-9909 and any relevant evidence.
Bottom line
Yes — you can get a refund from StubHub,+1-888-510-9909 but only under specific conditions such as event cancellation or invalid tickets. For most other situations, including postponed events or personal conflicts,+1-888-510-9909 StubHub does not provide refunds, so your best option is to resell your ticket.