Company Description:
When travel plans change, knowing how to cancel your United™ Airlines® flight with ease is essential. Whether you want to cancel due to a personal emergency or a shift in your itinerary, United Airlines provides several flexible options, including refund eligibility, flight credits, and 24/7 support via phone at 1-855-780-0868.
This guide explains everything you need to know about United Airlines cancel flight policies, refund requests, and step-by-step cancellation instructions.
How to Cancel a United™ Airlines® Flight
There are three main ways to cancel your flight with United Airlines:
1. Online via Website
Visit United.com
Click on “My Trips”
Enter your confirmation number and last name
Select the trip you wish to cancel
Follow the prompts to cancel your flight
2. Mobile App
Open the United™ app
Log into your MileagePlus® account or use guest lookup
Navigate to your booking under “My Trips”
Tap “Cancel Flight” and confirm
3. Phone Support
Call 1-855-780-0868 or 1-800 United™ AIRLINES®
Provide your booking confirmation and passenger details
A representative will cancel your flight and assist with refunds or credits
If your booking was made through a third-party (like Expedia or Priceline), contact them directly or call 1-855-780-0868 for assistance.
United™ Airlines® 24-Hour Risk-Free Cancellation
According to United Airlines' cancellation policy, you can cancel a flight within 24 hours of booking and receive a full refund, provided:
The reservation was made at least 7 days before departure
The booking was made directly through United™ Airlines® (not via a third-party)
To cancel under this policy, call 1-855-780-0868 or do it online through your “My Trips” section.
Refundable vs Non-Refundable Tickets
Refundable Tickets:
You are eligible for a full refund to your original form of payment.
You can cancel at any time before departure.
Use 1-855-780-0868 to initiate a refund quickly.
Non-Refundable Tickets:
You won’t receive a monetary refund, but you may get a flight credit.
A cancellation fee may apply depending on fare class.
You can use flight credit within 12 months from the date of issue.
To check if your ticket is refundable, call United Airlines customer service at 1-855-780-0868.
United™ Airlines® Cancel Flight Refund Process
You can request a refund by:
Calling 1-855-780-0868 and providing your booking information
Visiting United.com/refunds and submitting a form
Checking refund status under “Manage My Trips”
Make sure to include:
Full passenger name
Confirmation or ticket number
Reason for cancellation
You’ll receive your refund within 7–10 business days if approved.
Cancel Due to Illness or Emergency
United™ Airlines® may allow cancellations or offer flexible rescheduling in case of:
Medical emergencies
Severe weather conditions
Government restrictions
Death of a passenger or immediate family member
Call 1-855-780-0868 to speak with a representative about waiving fees or initiating special refund requests.
United™ Airlines® Flight Credit: What You Should Know
If your fare doesn’t qualify for a refund, United Airlines will often issue an eCredit:
Usable within 12 months of the original ticket date
Can be applied toward any future United Airlines flight
To redeem, apply the credit at checkout or call 1-855-780-0868
Keep your credit confirmation number secure for future bookings.
Cancelled by United™ Airlines®? Your Rights
If United™ Airlines® cancels your flight due to operational reasons or weather disruptions:
You are entitled to a full refund (even with a non-refundable ticket)
Or you can be rebooked on the next available flight for free
Additional compensation may apply in some situations
Call 1-855-780-0868 immediately for options.
How to Cancel a United™ Airlines® Award Ticket
If you booked your flight using MileagePlus® miles:
Cancel your trip via the United app or website
Miles will be redeposited into your account
A fee may apply for last-minute cancellations unless you have elite status
Contact customer support at 1-855-780-0868 for assistance
Baggage Fee Refunds After Cancellation
If you paid for checked baggage or upgrades and cancel your flight, these ancillary fees may be refundable, depending on:
Ticket type
Cancellation timing
Booking channel
Use 1-855-780-0868 to request a refund on bag fees or seat selection charges.
Summary: United™ Airlines® Flight Cancellation Options
Ticket Type
Refundable?
How to Cancel
Basic Economy
No
Call 1-855-780-0868 for options
Non-Refundable
No (Credit Only)
Online, App, or by Phone
Refundable
Yes
Online or call 1-855-780-0868
Within 24 Hours
Yes
Website or Phone
Award Tickets
Miles Returned
Website or Phone Support
Final Tips Before Canceling
Always read fare conditions during booking
Check refund eligibility before initiating a cancellation
Use the United™ Airlines® mobile app for faster access
Call 1-855-780-0868 for any confusion or complex itinerary cancellations
Save all documentation after canceling